On this week’s episode of The Customer Journey, Mike and Greg discuss how advisors can improve their relationships with their customers by actively listening. If you’re talking at someone more than truly addressing their wants and needs you may be Telling more than Selling. There is a difference and being an active listener is a key differentiator.
Check out the rest of this week’s episode now! And don’t forget to subscribe to stay tuned for more valuable content to help you navigate the ever-evolving landscape of financial advising.
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